Frequently Asked Questions

What payment methods do you accept?

You can make payment via debit card or PayPal. All payments are secure.

Where do I pick up my order?

SORRY! THIS SERVICE IS TEMPORARILY UNAVAILABLE

Do I have to register to place an order?

No, you don’t need to register to place an order.

Can I change my order once placed?

Once you have placed an order it cannot be changed.

How can I check the status of my order?

You can check the Status of your order by emailing us info@eternalhijabs.com or by using the contact form on our website.

When will you dispatch my order?

We dispatch orders on a daily basis, time to reach you depends on your chosen delivery option.We dispatch orders on a daily basis, time to reach you depends on your chosen delivery option.

How can I return or exchange my order once received?

Please check our returns policy.

What if the item I'm looking for is not on your website?

We update our website on a regular basis, If the item you’re looking for is not on our website then we no longer have it in stock.

I haven't received my order?

Please email us at?info@eternalhijabs.com we will get back to you as quickly as possible.

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